Shipping policy

Product Availability

All products in our store are available to order and in stock. If a product is not in stock but will be available soon it will be listed as 'Pre-Order'. If a product is not in stock and unavailable it will be listed as 'Sold Out'.

Orders placed before 12pm generally ship on the same day. We aim to ship all orders within 24 hours. Some bulky items may take 48 hours to ship.

Free Shipping

Free shipping is included in the price for all Ventilation Kits and Ventilation Fans in our store.

Free shipping is included in the price for all IntelliSwitches in our store.

Small Products

Free shipping is included for orders over $200. Shipping is $15 for orders under $200.

  • Thermostats for Solar Whiz Whirlybirds

  • Replacement Air Filters for DVS Ventilation Systems

  • Replacement Air Filters for HRV Ventilation Systems

  • Replacement Air Filters for Ventis Ventilation Systems

  • Generic G4 Filter 300 x 300 x 95mm

  • Replacement Air Filters for SonAir Ventilation Systems

  • Duct Hanging Tape

  • Duct Tape

  • Digital 7 Day Timer with Battery Backup

  • Night-Time Operation for Solar Whiz Whirlybirds

  • Solar Whiz Accessory Pack

  • DIY Air Conditioner Cleaner and Disinfectant

  • Bluetooth Smart Timers

  • White Plastic Louvre Grille

Medium Products

Free shipping is included for orders over $1,000. Shipping is $25 for orders under $1,000.

  • V-Flex Duct (Uninsulated)

  • Uninsulated Duct Splitter

  • Uninsulated Duct End Caps (Pair)

  • Anodised Aluminium Weatherproof Grille with Back Box

  • DVS 200mm Flat Diffuser and Egg Crate Grille

  • Bush Fire Rated Stainless Steel Hood Vent (316 Marine Grade)

  • Bush Fire Rated Stainless Steel Eave Vent (316 Marine Grade)

  • Bush Fire Rated Stainless Steel Dome Vent (316 Marine Grade)

  • Bush Fire Rated Stainless Steel Gravity Louvre Vent (316 Marine Grade)

  • Bush Fire Rated Eave Vent

Bundle Pricing

Certain products are listed in our store as DUPLICATES with "(Bundle Pricing)" at the end of their title. These duplicate products do not include Free Shipping as they are for adding to ventilation system orders only.

Purchasing these products separately will result in either:
  1. a separate invoice for shipping costs (at a rate equal to the difference between the correct duplicate product); or
  2. cancellation of the order with terms subject to our Refund Policy.